The products you have purchased are covered by a 6 month full money back or replacement guarantee. If you are not completely satisfied with the performance of the cartridges or refill kits you have purchased and have followed all instructions, return the goods with a proof of purchase and a clear description of the fault, and where possible, a sample or test print showing the fault, and we will happily exchange the goods or refund your money.
Easyrefills is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and
correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange
an agreeable alternative item, a backorder or a full refund will be provided.
Furthermore, in the unlikely event that you have confirmed in writing that your printer was damaged by one of our cartridges or refill kits, when used in accordance with our and the printer manufacturer's instructions, we will repair or replace the printer.
Shipping/Delivery
Easyrefills.com.au now ship all orders via Australian Express Post parcels. This guarantees next day delivery to the following locations:
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Location:
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Postcode Range/s
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Canberra
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0200-0250; 2600-2639; 2900-2920
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Sydney and Suburbs
Gosford Region
Newcastle
Tweed Heads/Murwillumbah
Wollongong Area
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1000-1920; 2000-2249; 2555-2574;
2740-2786
2250-2265
2280-2300; 2302-2310
2484-2490
2500-2530
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Melbourne and Suburbs
Geelong and Suburbs
Ballarat
Bendigo
Shepparton/Mooroopna/Kialla
Seymour
Latrobe Valley
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3000-3210; 3335-3338; 3340*;
3427-3429; 3750*-3755*; 3757*;
3765-3767; 3782; 3785-3796;
3800-3806; 3810*; 3910-3915;
3930-3934; 3975-3977*; 8000-8899
3211-3220
3350; 3353-3356
3550; 3552-3556
3629-3632*
3660-3661
3825; 3840-3844
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Brisbane
Gold Coast
Booval/Ipswich Areas
City of Toowoomba
Strathpine/Caboolture
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City
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4000-4209
4210-4299; 9726; 9728; 9729
4300-4305
4350; 4352**
4500-4510; 4520
4550-4601
4650*
4655*
4670*
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Adelaide
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5000-5199; 5800-5999
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Hobart Area
Launceston
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7000-7019; 7050-7053; 7055; 7892
7248-7325
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To and from Perth
From all places listed above
to Perth CBD:
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6000-6005; 6800-6899
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Only from Perth CBD
(6000-6005; 6800-6899) to:
Canberra CBD
Sydney CBD
Melbourne CBD
Brisbane CBD
Adelaide CBD
Hobart CBD
Launceston
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2600; 2601
1000-1299; 2000-2009
3000-3010; 8000-8010
4000-4004
5000-5005; 5800-5879
7000-7003
7250
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* Service guaranteed in townships only in these postcodes
** Service guaranteed to Mail Centre Post Office Boxes only
NSW State Network
Next business day delivery from Sydney and Suburbs (1000-1920; 2000-2249; 2555-2574; 2740-2786) to all locations listed below; and
From all locations listed below to Sydney and Suburbs.
Note: Outside metropolitan areas guaranteed service is to and from townships only.
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Location:
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Postcode Range/s
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Sydney and Suburbs
Canberra Region
Albury/Lavington/Wodonga
Armidale/University of New England
Bathurst Region
Casino
Coffs Harbour
Dubbo
Gosford Region
Goulburn/Southern Highlands
Grafton/South Grafton
Griffith
Kempsey
Lismore
Newcastle Region
Port Macquarie
Tamworth
Tweed Heads/Murwillumbah
Wagga Wagga
Wollongong/South Coast Region
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1000-1920; 2000-2249; 2555-2574;
2740-2786
0200-0250; 2600-2639; 2900-2920;
2640; 2641; 2708; 3689; 3690
2350; 2351
2787-2820; 2845-2877
2468; 2470
2450
2826; 2830
2250-2265
2575-2599; 2649; 2653;
2665-2672; 2720-2730
2460
2680
2440; 2442
2480
2266-2338; 2413-2430
2444
2340; 2348
2484-2490
2650; 2678
2500-2554
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