Terms and Conditions

By placing an order with Easyrefills.com.au you agree to be bound by these terms & conditions of use. We reserve the right to amend or modify our terms & conditions at any time without prior notice.

1. Money Back Guarantee (faulty or damaged goods) & Returns

We appreciate that you want to shop with the confidence so easyrefills.com.au offers to exchange products or provide a credit under the following terms & conditions.

Our products are covered by a 3 month money back or replacement guarantee. If the products purchased by you are faulty our priority is to ensure your problem is sorted out as quickly as possible. Advise easyrefills.com.au as soon as you know you have an issue by emailing us via the Contact Us page of this website   https://www.easyrefills.com.au/contact   with your contact details, name & date & order number, & a specific description of the fault with sample print clearly showing the fault. Once a return authorization is granted, you can return the goods & we will happily exchange the goods or issue a credit note refund (excluding shipping costs).

If you have incorrectly purchased goods please contact us via the Contact Us page within 30 days from date of purchase. Please be aware that goods returned to us must be in re-saleable condition if an exchange or credit is to be granted. Exchanges or credits will incur a 20% restocking fee plus $8.95 if free delivery was applied to the original order. Due to regular changes/modifications by OEMs goods cannot be returned after a period of 3 months from purchase date. Freight on returned goods will not be paid by easyrefills.com.au

2. Free Postage.

Easyrefills offers a free postage service within Australia for orders over $75.00. Orders are shipped directly from our warehouse or supplier through Australia Post or Couriers. See also Easyrefills “About Us” section of this website.

3. Payment Options.

Easyrefills covers most payment options including Visa, Mastercard, Paypal & Bank Deposit. We also offer account facilities for approved Corporate Customers. To establish an account with us use Our Contact Us page & we will be in touch quickly.

4. Copyright & Trademark

The content of this site is protected by copyright under Australian law. Reproduction of any content of this site is expressly excluded without prior written permission of easyrefills.com.au. Any reference, including words, symbols & images used to identify the source of goods and services, are the property of their respective owners.

5. Privacy & Security

We commit to protecting your privacy. Information gathered by us from you is used to enable us to supply goods in accordance with your order. We do not disseminate your personal information for any other purpose.

6. Pricing

All prices on this website are inclusive of GST and in Australian Dollars. Prices are subject to change at any time in accordance with cost changeable factors including supplier pricing, freight costs and any external factor beyond our immediate control.

7. Shipping

Easyrefills uses Australia Post & Courier Companies for shipping right across Australia. Australia Post Express Parcels guarantee next day delivery to the following locations. Covid has prompted all shipments to now be treated as A.T.L. (authority to leave) & by ordering online, all Easyrefills users accept responsibility for parcels once dispatched.

Location Postcode range(s)
Canberra 0200-0250; 2600-2639; 2900-2920
Sydney and suburbs
Gosford Region
Wollongong Area
1000-1920; 2000-2249; 2555-2574; 2740-2786 
Melbourne and suburbs    

Geelong and suburbs
Latrobe Valley
3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 
3350; 3353-3356 
3550; 3552-3556
3825; 3840-3844
Gold Coast 
Booval/Ipswich Areas
City of Toowoomba
Sunshine Coast Areas
Maryborough City
Hervey Bay City
Bundaberg City
2484-2490; 4210-4299; 9726; 9728; 9729 
4350; 4352*
4500-4510; 4520
Adelaide 5000-5199; 5800-5999
Hobart area 
7000-7019; 7050-7053; 7055; 7172; 7892 
To and from Perth
From all above locations to Perth CDB

Only from Perth CBD 
(6000-6005; 6800-6899) to:

Canberra CBD 
Sydney CBD 
Melbourne CBD 
Brisbane CBD 
Adelaide CBD 
Hobart CBD 

6000-6005; 6800-6899 

1000-1299; 2000-2009 
3000-3010; 8000-8010 
5000-5005; 5800-5879 

# Service guaranteed in townships only in these postcodes
* Service guaranteed to Mail Centre Post Office Boxes only


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